Legal rules for wallets and access
Our Legal terms explain who may open and use an account, which checks may be requested, and how account activity is recorded. You must provide accurate account details and complete the phone verification step before account access is enabled. Wallet records for DANA, OVO, GoPay and
-
1
QRIS are matched with the account reference supplied during a transaction; bank transfer and virtual account records may require the same reference for review. We may pause an account or request supporting details when ownership, payment origin or access eligibility is unclear. Game and account access
-
2
depends on local law, and our terms apply only where local law permits. Before requesting a withdrawal, check that your account details and wallet status match. The Legal wording can change when our operating process changes, so we ask you to read the current page before
-
3
using account services.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.